Question 1

How do engagements start, and what does the first step cost?

Accepted Answer

Every engagement starts with a Discovery Audit: a fixed-fee first step that turns your priority workflows into a written scope document covering workflow inventory, integration map, eval set design, accuracy targets, and a defensible build budget you own regardless of whether you continue with CloudNSite. The Discovery Audit starts at $999 and is credited toward your build if you proceed, so it functions as the first step of the project, not throwaway consulting. Larger multi-department, regulated, or integration-heavy organizations may need an expanded discovery scoped after a free intro call, credited the same way.

Question 2

What's included in the build cost?

Accepted Answer

The build covers everything after your Discovery Audit: workflow mapping, custom AI agent development, integrations with your existing systems, evaluation suites, testing, user training, and go-live support. Pricing varies based on department size, integration complexity, and the number of agents in scope.

Question 3

What does the managed service cover?

Accepted Answer

The managed service covers monitoring, optimization, workflow changes, evaluation refresh, and new automation opportunities as your team grows. It is the working relationship after launch, not a maintenance contract - we keep mapping new workflows and expanding what's automated.

Question 4

Can I cancel the managed service?

Accepted Answer

Yes. After the initial 3-month commitment, you can cancel the managed service with 30 days notice. Most clients continue because ongoing optimization and new automation keep adding value, but the choice is yours. If you decide to move on, we scope a transition project and work with your team or next provider on a planned handoff. Ownership, transition scope, timing, fees, and applicable service levels are defined in your agreement.

Question 5

Do you offer HIPAA-ready architecture solutions?

Accepted Answer

Yes, for eligible healthcare engagements. We can sign a BAA and scope an architecture for handling PHI, with the applicable safeguards, approved subprocessors, deployment boundaries, and client responsibilities documented before any PHI is introduced. HIPAA scope is confirmed during discovery, not assumed by tier.

Question 6

How quickly can we get a custom build into production?

Accepted Answer

Typical timeline is 4-8 weeks from Discovery Audit completion to first agents in production. Complex enterprise implementations can take 8-12 weeks. We prioritize getting a real workflow live early so you can validate the approach before scaling.

Question 7

Is the Discovery Audit an AI audit?

Accepted Answer

Yes, in the sense most people mean when they search "AI audit": auditing your workflows and readiness for AI, not certifying a third-party AI model. That is the $999 Discovery Audit, credited toward the build if you proceed. We do not certify or audit third-party AI models themselves - that work stays with the model vendor's own evaluation and safety teams.

Capability	Focused	Operations
Discovery & Strategy
Custom AI Solution
Integration & Build
Launch & Training
Priority Support & SLA	-
Quarterly Optimization	-
Private LLM / Compliance Controls	-	-

Start with a $999 Discovery Audit.Credited toward your build.

Focused Automation

Operations Automation

Business-Critical Automation

Let's build what's next, together.